Information We Collect:
1.1 Personal Information: We may collect personal information, such as your name, contact details, date of birth, medical history, and payment information, when you schedule an appointment, fill out forms, or use our services.
1.2 Usage Information: We may collect non-personal information about your interactions with our website and services, such as your IP address, browser type, device information, and usage patterns. This information helps us analyze trends, improve our services, and enhance your experience.
2. Use of Collected Information:
2.1 Provision of Services: We use the information we collect to provide you with our spa services, including scheduling appointments, administering treatments, and ensuring your comfort and safety.
2.2 Communication: We may use your contact information to send you appointment reminders, respond to your inquiries, provide information about our services, and deliver marketing materials if you have opted-in to receive them.
2.3 Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes or to respond to lawful requests from government authorities.
3. Data Security:
3.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
3.2 We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations.
4. Third-Party Disclosure:
4.1 We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, appointment scheduling platforms, or marketing agencies. These providers are obligated to maintain the confidentiality and security of your information.
4.2 We may also disclose your information to comply with legal obligations, protect our rights or the safety of others, or enforce our agreements and policies.
5. Your Choices and Rights:
5.1 You have the right to review, update, correct, or delete your personal information in our records. You may also request that we restrict the processing of your information or object to certain uses.
5.2 You can opt out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.
Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from anyone under the age of 18 without verifiable parental consent. If we become aware that we have collected personal information from a child without appropriate consent, we will promptly take steps to delete it.